Website information

Privacy policy.

How information is handled when you visit this website or submit a request to TrustPoint, explained in clear and practical terms.

Last updated: October 10, 2026

Who is responsible for your data

The owner of TRUSTPOINT STRATEGIC SOLUTIONS and the controller for website inquiries is TRUSTPOINT STRATEGIC SOLUTIONS, 229 rue Saint-Honoré, 75001 Paris. For privacy questions or to exercise your rights, email contact@trustpoint-strategic-solutions.com. Further website information is available in the legal notice.

Information you provide

TRUSTPOINT STRATEGIC SOLUTIONS may receive information you choose to provide through the consultation form, such as your name, email address, role, property or community name, location, and the reason for your inquiry. You decide how much initial context to share. The form is intended for a general description of your situation and should not be used to send account credentials, full financial records, privileged communications, or sensitive information about residents or employees.

How information is used

Information is used to respond to inquiries, evaluate a potential engagement, provide requested services, maintain business records, and protect the security and lawful operation of the business. For example, the details in a request may be used to understand the type and location of the property, identify the general subject of the concern, prepare for a discovery conversation, and determine whether the requested assistance fits TrustPoint’s services.

Purposes and legal grounds

Responding to ordinary inquiries and protecting the website rely on legitimate interests in providing a requested response and maintaining a secure service. Requests about a potential engagement may be processed to take steps at your request before entering into a contract, and service information may be processed to perform that contract. Mandatory recordkeeping relies on legal obligations. Advertising cookies and personalized advertising rely on consent where required by applicable law. Fields marked as required in the contact form are needed to respond; other information is optional.

Confidentiality and sharing

Inquiry details are not shared with management companies or property vendors without your explicit consent, except when disclosure is required by law or necessary to protect legal rights and security. Authorized hosting, email, and technical service providers may process the information needed to operate the website and deliver communications. Contact-form messages are not supplied to advertisers as advertising content. Google and its advertising partners may separately process browsing information as described below.

Website data

Standard server logs may record technical information such as an IP address, browser type, requested page, and access time for security, diagnostics, and site operation. The contact form also uses a short-lived record of submission attempts based on a hashed network address to limit spam and abuse. Advertising services may receive technical and browsing information, including the page visited, device and browser information, IP address, and cookie identifiers.

Google AdSense and advertising cookies

This website uses Google AdSense. Third-party providers, including Google, may use cookies or similar technologies to display and measure advertisements. Google and its partners may use advertising cookies to show ads based on previous visits to this website or other websites, subject to applicable consent requirements and your choices. Advertisements may link to third-party websites whose own privacy policies apply.

Advertising cookies that require consent must only be used after consent is given. Where a consent message is displayed, you can accept or refuse optional advertising purposes and review the listed partners. Your choices may affect personalization and measurement, but do not prevent access to the website’s editorial content.

You can manage personalized advertising through Google My Ad Center and review how Google uses information on partner sites at Google’s partner-site information page. Other participating providers offer choices through the Digital Advertising Alliance opt-out tool. You can also block or delete cookies in your browser. Advertising settings and browser controls do not replace prior consent where it is legally required. Provider retention periods and cookie lifetimes depend on the service and settings; see Google’s cookie information and Google’s privacy policy.

Data retention and security

Information is retained only as reasonably necessary for the purposes described above and applicable legal or business requirements. The appropriate period may depend on whether an inquiry becomes an engagement, whether follow-up is expected, and whether records must be kept for legitimate administrative or legal reasons.

Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. Do not send highly sensitive records before arranging an appropriate exchange method. If you believe information was submitted by mistake, use the contact page to explain the situation.

International processing

External providers, including Google and its partners, may process information outside your country, including outside the European Economic Area. Where applicable, transfers are subject to the safeguards required by data-protection law, such as an adequacy decision or contractual safeguards. The relevant provider’s privacy information explains its processing locations and transfer arrangements.

Your rights and choices

Subject to applicable law, you may request access, correction, deletion, restriction of processing, or portability of your personal information. You may object to processing based on legitimate interests and withdraw consent at any time for processing based on consent, without affecting the lawfulness of earlier processing. Send your request to contact@trustpoint-strategic-solutions.com. Include enough context to identify the information concerned; proportionate proof of identity may be requested when necessary.

You may lodge a complaint with your competent data-protection authority. In France, this is the Commission nationale de l’informatique et des libertés (CNIL).

Policy updates and contact

This policy may be updated when website practices or applicable requirements change. The “Last updated” date identifies the version currently published. For questions, contact contact@trustpoint-strategic-solutions.com or write to TRUSTPOINT STRATEGIC SOLUTIONS at 229 rue Saint-Honoré, 75001 Paris.